SureCare Newcastle & North Tyneside Home Care Services In Newcastle Upon Tyne, Tyne And Wear

8 Reviews

SureCare Newcastle & North Tyneside

Tel: 01916911044

Dobson House
Regent Centre, The Grainger Suite
Newcastle Upon Tyne
Tyne And Wear


Opening Times
24H - 24H
24H - 24H
24H - 24H
24H - 24H
24H - 24H
24H - 24H
24H - 24H

Map of SureCare Newcastle & North Tyneside

Localised map of SureCare Newcastle & North Tyneside

SureCare Newcastle & North Tyneside Video

About SureCare Newcastle & North Tyneside

SureCare Newcastle & North Tyneside are a family run domiciliary care agency and home care company who have recently been awarded as a Top 20 Recommended Home Care Provider in the North East, 2019. We offer effective, outstanding person-centred care to our service users and their families throughout Newcastle upon Tyne, North Tyneside, Northumberland and surrounding areas.

We know it can be a worry making sure that your loved one receives the right care and attention they need, especially for what can feel like an isolating illness such as Dementia. If your loved one needs help, assistance and support to enable them to carry on living fulfilling lives, don’t hesitate to get in touch, so we can discuss your specific requirements and provide a carefully tailored service, working in partnership with your loved one, their families and supporting healthcare agents. Our highly skilled and experienced care workers are fully competent and trained to provide the best possible care to service users by providing personal care, enablement and companionship, to name but a few! We have an amazing, caring team, our priority is to keep our service users safe, and to help them live independently in their own home whilst improving quality of life.

Our Home Care Services

Home care, also known as domiciliary care, offers a wide array of services. We help individuals who choose to remain living in their own home as safely and securely as possible. At SureCare Newcastle & North Tyneside, when choosing to receive a service from the team, the need to move into a retirement complex or care home will be significantly reduced. The home care services that we offer throughout Newcastle Upon Tyne and surrounding areas are available to anyone in their own homes: whether it be sheltered accommodation, assisted living or within their own home. We offer these services to a wide array of service users, from the elderly to those with complex care requirements. We are fully aware that no two situations are identical, which is why we always tailor our home care and domiciliary care services to suit each individual. SureCare takes pride in ensuring our service users and their families remain at the heart of care planning. This is vital to us to ensure that the service user will always retain their dignity, choice and self-confidence.

We offer a wide range of home care services:

Full Personal Care Assistance including -

- Washing, bathing and showering assistance

- Dressing and undressing

- Support with household chores

- Help with eating and drinking

- Shopping & appointments

- Support with any necessary medication

- Providing friendly company for those living alone

Any other requirements please ask, we will be more than happy to come up with a solution to help you with the services you require.

We are fully regulated by the Care Quality Commission (CQC) and all our care team are subject to enhanced Disclosure and Barring Service (DBS) clearance.

Our Vision

To improve the quality of life for individuals and their families by providing them with safe, effective care and enabling them to live independent and fulfilled lives in the comfort of their own homes, for as long as it is safe and practical for them to do so.

Our Mission

To consistently provide our service users with the highest quality of tailor-made, person-centred care and support services, enabling them to maintain their dignity and independence and improve their overall health, well-being and quality of life.

Our Values

We are here to provide our service users with the best possible care and assistance for them to continue to safely enjoy life’s journey. Our values are what we care about the most: Independence, Respect, Dignity, Trust, Reliability and Commitment. Each one of our dedicated care teams have the exact same values.

Contact our Newcastle based Team Today!

If you’re based in Newcastle, North Tyneside, Northumberland and surrounding areas and you require additional information on the services which we offer as a domiciliary care agency, home care company and the best home care providers, including domiciliary care, dementia care support and Alzheimers care support, please don’t hesitate to get in touch with our experienced team today. We’re always here to take your call, deal with any enquiries and answer any questions that you may have. Alternatively, you can visit our website to see a full overview of the services that we offer as a top 20 recommended home care provider in the North East. We are sure that you will love what you find. In the meantime, check out our reviews and see what our current service users, families and staff are saying about us!

SureCare Newcastle & North Tyneside Reviews


A lovely caring team of workers at all levels. The carers who see to my father's needs are wonderful. Nothing is too much trouble. The whole service gives our family the confidence that my father's needs are being well met.


We have no complaints at all


In the 10 months I have been with SureCare, I have had excellent care. All the carers have been courteous, conscientious, kind and gentle. They have always asked if there's anything more I need doing. From what I have experienced, I can say they have an excellent work ethic. I would not hesitate to recommend SureCare.