Electric Rider E-Bikes Electric Motors In London, Greater London

Only used the bike on a couple of short rides but seems great, we are going to take it on a months caravan trip with us to hilly Wales soon so it will get a good test, only moan is Electric Rider are poor at communication as it's impossible to talk to their office after the initial sales side and emails take up to 24 hours to reply, also my wife's bike took an extra week to arrive as it seems to have been delivered to Windsor instead of Bolton and again communication was poor. However both bikes came undamaged, easy to put together and ride really well.

A very good bike, strong and well finished. However, the delivery service could be improved. The packaging was in a bad state when it arrived and the bike was scratched. The seller refunded enough money to allow me to buy some touch up paint so I am a satisfied customer. The only other problem was in trying to contact 'Juicy Bikes', the seller. I could not contact them either by phone or email and it was only by the helpful intervention of 'Electric Rider' that the issue of the damaged paint was resolved.

A few hiccups initially due to crossed messages, but the response was impressive and more than helpful. My lovely orange ebike was delivered fully assembled and ready to go. Not tested yet to its limits, but it has happily taken me through woods and trails in addition to roads, towpaths and locksides. It's a comfortable ride and folds easily. One very happy bunny! Thank you