Novix IT Computer Consultants In Edinburgh, West Lothian

About Novix IT in Edinburgh

Here at Novix IT, we are a managed IT support company with many years of experience that offers IT support services such as IT support, IT strategy, co-managed IT, free IT assessment, IT management, business internet, cyber security, VOIP Phone services, and Microsoft 365 to people throughout Edinburgh and the surrounding areas of West Lothian. If you require additional information about the IT support services that we offer, be sure to give us a call today. We're always on hand to take your call, answer any questions and deal with any enquiries that you may have.

We Are Experienced in Managed IT Support

Novix IT provides managed IT services to ensure seamless IT operations for Edinburgh and West Lothian businesses. Their services include proactive IT support to minimise software update issues, downtime, and security breaches. By handling all aspects of IT management, from device monitoring to rapid remote support and strategic consulting, Novix IT empowers businesses with increased efficiency and productivity. Additionally, their service includes free IT assessments, where businesses can discuss their specific needs and learn how Novix IT can enhance their IT strategy.

One of the benefits of Novix IT's managed IT services is the focus on co-managed IT, allowing businesses to maintain control over their IT environments while leveraging Novix IT's expertise for optimal performance. The service includes continuous updates and maintenance to ensure peak system performance and backup and recovery solutions to secure crucial business data. For organisations looking to improve their IT infrastructure and strategic IT planning, Novix IT offers a blend of technical expertise and strategic insights, making it a reliable partner for immediate IT support needs and long-term business internet and IT strategy development.

What Are The Benefits Of Cyber Security?

Novix IT offers specialised cyber security services designed for small and medium businesses in Edinburgh and West Lothian, aiming to simplify the complex world of digital protection. With over a decade of cyber security expertise and three decades in IT managed services, Novix IT provides practical, affordable solutions to help businesses protect their data and systems from the latest threats. Their services cover a range of security measures, including endpoint detection, email protection, password management, cloud backups, phishing testing, firewall protection, encryption, web filtering, privileged access management, risk assessments, user security awareness training, USB port control, policy management, and event log monitoring. Our offerings ensure businesses have robust, multi-layered security strategies to defend against evolving cyber threats.

Novix IT emphasises the accessibility of cyber security services, ensuring that all businesses, regardless of size, can implement adequate security measures. They also provide free IT assessments to help businesses understand their current security posture and identify areas for improvement. Novix's IT approach includes continuous monitoring and regular updates to adapt to the changing landscape of cyber threats, thereby maintaining a proactive defense system for their clients.

Get In Touch With Novix IT Today

If you are based in Edinburgh or the surrounding areas of West Lothian and want further information about IT support services on offer. Please don't hesitate to call us today to ask about our It support options. We are always here to take your call, deal with any enquiries and answer any questions that you may have regarding the IT support services that we provide in Edinburgh. Alternatively, you can visit our website for a complete overview of our IT support services in Edinburgh. Novix IT is the business to call for all your managed IT support needs. Our managed IT services include IT support, IT strategy, co-managed IT, free IT assessment, IT management, business internet, cyber security, VOIP Phone services, and Microsoft 365. Call Novix IT today for any managed IT support services.

Frequently Asked Questions

What Are Managed IT Services?

Novix IT takes full responsibility for your information technology needs. We handle everything from hardware and software procurement and installation to technical support and IT staffing. Novix IT also serves as your primary IT consultancy and support hub, offering regular system maintenance and upgrades and prompt emergency support to ensure your business operations remain uninterrupted.

What Response Times Can I Expect?

We work with each client to establish specific expectations. Our measurable service levels specify clear consequences for not meeting agreed-upon expectations.

How Long Is A Managed Services Contract For?

Managed IT services contracts can differ in various aspects depending on the provider. These differences include the type of contract duration, where some providers offer month-to-month programs, while others require a multi-year contract.