The Importance of Communication in Small Businesses

Tuesday, 23rd January 2018

Communication is key for all businesses, but it is particularly important in small businesses. In order for your business to succeed, you need to have the best level of communication.

From customer service to the way you speak to your employees, understanding the importance of communication in small businesses is vital. Luckily for you, bizify have been there, done that, and got the t-shirt! Using our own experience, we’re going to outline some tips for better communication as well as offer advice to help you to improve the communication within your business.

All businesses start off small, so no matter the size of your business, you will need to perfect your communication for your business to grow. From discussing a rota to a companywide meeting, it’s important to keep everyone up to date with what’s happening in your business. Once more, clients should also be informed when there’s new information within the business that could affect them.

Informing people of recent news and updates is great, but the way you transfer this message is crucial. Before you contact your customers or employees, you should think about the message you’re sending, and how you wish to portray your business. This will help those in question to receive a professional and informative message that fully explains the reason for the contact. Not only will this reflect well on the business, it keeps everyone in the loop and fully updated with the news within your company.

Tips for Better Communication

With many ways to improve your communication within the business sector, bizify have outlined some of our most beneficial top tips below. Please take the time to read through our tips for better communication and then give them a go in your business.

  • Think about your company culture and how you can improve the workplace environment
  • Enrol an ‘open door’ policy
  • Keep the necessary people in the loop
  • Write clear and concise emails
  • Check in with your employees on a regular basis
  • Work on your call handling, as this will reflect on the business

The best way to improve your communication, is to be open and honest with your business. Small adjustments like meetings, newsletter emails, or even informal meetings can help you to create an improved working environment. This will then provide a better workplace for your employees, with a more relaxed and friendly atmosphere.

Improving Workplace Communication

Another way to improve your workplace communication is with the standard of phone systems you use. As well as verbal communication, you should also look for ways to improve your communication over the phone or in emails. With options from telecoms companies, you can enjoy the benefits of a small business telephone line. Rather than paying over the odds for your phone systems and broadband, local broadband and phone providers offer reasonable prices with high quality results.

Get bizify. Get results.

Last but not least of all, join bizify to get on board the fastest growing business directory. Our directory is constantly growing and has great potential for expanding your client base or contacts by communicating your brand message online as well as internally.

With room to improve and grow your business, you can get found for the services you provide in your local area. From plumbers to telephone providers, bizify is thriving with clients and potential customers! To learn more about bizify and our directory, get in touch today on 0333 014 8550 and one of our advisors will walk you through in greater detail.

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