If you're a business owner facing unexpectedly high business rates, you’re not alone. Many property occupiers question the accuracy of their rateable values—but few know how to act. Fortunately, the UK government provides a structured process known as Check Challenge Appeal to contest those rates. This blog will guide you through it in plain English, with tips to help you challenge business rates effectively and avoid costly mistakes.
The Check Challenge Appeal (CCA) process is a three-stage procedure introduced to help small businesses resolve disputes with the Valuation Office Agency (VOA) regarding their business rates valuation.
In the first stage, you need to confirm that all the property details held by the VOA are accurate. This includes size, use, layout and location specifics. This step must be completed before any formal appeal can be made.
If you believe your property’s rateable value is still wrong, you can formally challenge business rates. You’ll need to provide evidence and clearly explain why the valuation should be reduced.
Should the VOA reject your challenge or fail to respond within a specified timeframe, you can take the matter further through a business rates appeal to the Valuation Tribunal for England (VTE).
Many businesses experience confusion over when to take action. Here are a few common triggers:
To start, you’ll need to register for a business rates account on the VOA website. Then, submit your “Check” request with supporting documentation. If corrections are needed, the VOA will update your record. If you’re still unhappy, move to “Challenge”.
Check Challenge Appeal Ltd is one of several private consultancy firms offering to manage the CCA process on your behalf. While they may save time, always do your due diligence and ensure their fees and terms are transparent.
Check Challenge Appeal is a structured system for property occupiers to dispute their business rates valuation. It involves reviewing property details, submitting a formal challenge with evidence, and appealing to a tribunal if necessary.
For new business owners, navigating the VOA system can be daunting. However, help is available—whether through local councils, government websites, or external consultancies. Remember, you’re entitled to fair business rates, and the check and challenge process is there to support that.
Yes, using the VOA’s platform for check and challenge business rates is free. However, hiring external consultants like Check Challenge Appeal Ltd may incur fees.
The VOA usually responds to the Check within 12 weeks. The Challenge can take several months, especially if it goes to an appeal.
You may request a review or consider a legal appeal, although this is less common and involves additional complexity.
Business rates don’t have to feel like a mystery. If your property valuation feels off, the Check Challenge Appeal process gives you a fair shot at correction. Whether you do it yourself or enlist help from specialists, understanding how to challenge business rates can save you money and stress.
Need support? Start with the VOA’s website or talk to your local authority. If you’d prefer professional help, research companies like Check Challenge Appeal Ltd—but always read the fine print!
