Business of the Month - Sanderson Leaf Springs
How did Sanderson Leaf Springs come about?
Sanderson's started off on eBay by selling Land Rover springs after I found it difficult to replace the springs for my own series 2. We began to source suspension springs for other vehicles drawing on our own experience in the market (which totals over 30 years) in order to find the best suspension solutions to suit our customers needs.
What is a typical day like at Sanderson Leaf Springs?
I start my day at 9am. The morning is spent processing orders and getting them ready for dispatch. After that all important morning coffee, the majority of my day is spent answering customers calls and finding the correct springs to suit their vehicle. I also spend time with our engineer on market research and new products to ensure we remain at the forefront of suspension springs and are able to continue offering expert advice and top quality products.
Can you tell us more about your business and products?
Sanderson's is a family run business which started off small and grew to a national company operating in the West Midlands. Our products are all sourced from the UK and are manufactured to the IOS9000 quality assurance system. We supply brand new parabolic leaf springs for all commercial vehicles and offer up-rated springs to give vehicles that extra boost. We understand that our customer's van's are their primary source of income and if they are off the road then their business will usually suffer. Because of this, each and every customer we deal with will receive the same high level of care as the last. This is just part of the overall service we are proud to offer as a company.
What is your favourite thing about working at Sanderson Leaf Springs?
My favorite thing about working here is helping the customers get their van back on the road. Hearing how happy the customers are thanks to our work is extremely satisfying. If i can make their van work for them again, I know i've done my job properly.